Success Story - Texas Education Agency

Overview

Texas state Region 18, part of the Texas Education Agency, responsible for managing the legal framework for Specialty Need students.

Business
Challenge

  • A workflow based legal framework authoring system
  • An easy, user friendly information portal to be accessed by Texas educators
  • Support of a multi-language, 503 compliant system

Cityon's
Solution

  • Conducted process re-engineering to define the process going forward
  • Performed requirement specifications, system architecture, system analysis, design, development, testing and implementation
  • Built the solution using Microsoft and Novell technologies

Client's
Benefit

  • An automated, event driven workflow based authoring and publishing system
  • Audit controls and change management for authoring process
  • Reduced attorneys’ authoring time by 60%
  • Reduced time to publish by 50%
  • Improved information re-usability by 40%