Success Story - American Institute for Research

Overview

AIR’s mission is to conduct and apply the best behavioral and social science research and evaluation towards improving peoples’ lives, with a special emphasis on the disadvantaged.

In the search for innovative answers to society’s most pressing challenges AIR brings together experts in many fields, including education, psychology, economics, psychometrics, statistics, public health, child welfare, software design, usability engineering, mental health and communications.

Business
Challenge

  • The solution built by the previous vendor was inadequate for AIR’s needs
  • The expertise was not available internally to build a reliable application.
  • Platform needed to be up and running in 60 days.

Cityon's
Solution

  • Design a solution that would meet AIR’s specific requirements.
  • Continue to support their legacy system while the new one was being built.
  • Design and build a system with high reliability, performance and availability.

Client's
Benefit

  • The application was delivered on-time and within budget.
  • AIR achieved a high level of satisfaction with their customer.
  • Reduced their customer support hours due to system reliability.